Privacy Policy

Information We Collect

How We Use Your Information

• To provide, operate, and improve our services;
• To verify listings and users, and to coordinate RM-arranged site visits;
• To process membership payments and issue confirmations or invoices;
• To communicate with you regarding enquiries, visits, listings, and support;
• To offer relevant services such as Deal Closure Assistance, where you opt in;
• To comply with legal, regulatory, and tax obligations;
• To send service updates and, with your consent, promotional communication.

Seller Contact Privacy

Protecting Seller privacy is central to how we operate. A Seller's contact number is kept private and is not displayed to buyers or the public. Site visits are coordinated by our Relationship Managers on the Seller's behalf, so that only genuine, verified buyers are facilitated — without exposing the Seller to broker calls or unsolicited contact.

How We Share Information

We do not sell your personal information. We may share information only as follows:

• With our Relationship Managers and authorised staff, to deliver our services;
• With verified buyers, only to the extent necessary and through the RM-coordinated visit process;
• With trusted third parties such as payment gateways, and — where you opt in — lenders or advocates for loan or legal coordination;
• Where required by law, regulation, court order, or to protect our rights, users, or the public;
• In connection with a business transfer, merger, or reorganisation, subject to this Policy.

Cookies & Tracking

Our website may use cookies and similar technologies to remember your preferences, keep you signed in, analyse usage, and improve performance. You can control or disable cookies through your browser settings, though some features may not function properly as a result.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to provide our services, and to comply with legal, tax, and regulatory obligations, after which it is deleted or anonymised.

Data Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

• To access and request a copy of the personal information we hold about you;
• To request correction of inaccurate or incomplete information;
• To request deletion of your information, subject to legal and operational requirements;
• To withdraw consent or opt out of promotional communication at any time.

To exercise any of these rights, please contact us using the details below.

Third-Party Links & Services

Our website may contain links to third-party websites or services (such as banks, lenders, or maps). We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date, and your continued use of our services constitutes acceptance of the changes.